As with any new software product, technical support is an important issue in your purchase decision.  PPS Plus Software is committed to providing you with high quality technical support. The following services are provided at no additional charge or expense to the user:

• Installation
  Contact our technical support department to receive telephone assistance with installation and OASIS data import questions.
   
• Training
  Schedule the day and time for training that is most convenient for you. Training may be repeated as often as necessary to accommodate your new staff members.
  
  
• Upgrades
  HHE is updated when CMS makes changes to the OASIS, ICD-9 codes, reimbursement rates, or additional changes that impact the software.  Users may download HHE upgrades online.
  
  
• Updates & Patches
  Our developers are constantly working on HHE to provide our customers with helpful new features.  Users may download updates online.  
  
  
• It’s All About Simplicity
  PPS Plus Software makes it simple – simple to install, simple to use, and one convenient monthly payment with no hidden fees.  In this complex industry, it is nice to have a simple solution.