Refund Policy

PPS PLUS HHE Software SOFTWARE - REFUND POLICY INFORMATION

If Licensee if not fully satisfied with the software, Licensee may return it within thirty (30) days after receipt and receive a full refund of the initial license fees paid to Licensor.
In order to qualify for the refund, Licensee must read the Return Certificate located in the user manual, take the actions required to comply with it, sign it and send it, sign it and send it to Licensor together with the Software on its original media, all within thirty (30) days after Licensee’s receipt of the Software.

After the above requirements above are met, a refund will be authorized.

Credit Card Refunds.   When Licensee pays by credit card and there is an adjustment made to the charges paid, we are required to credit the credit card account used to make the payment.  Please allow two weeks for your credit card refund to be processed.  If you have any additional questions, please contact our accounting department at 1-228-594-9660.

Check Refunds.  When Licensee pays by check and there is an adjustment made to the charges paid, a refund check will be issued within two weeks.  If you have any additional questions, please contact our accounting department at 1-228-594-9660.

 

PPS PLUS CONFERENCE - REFUND POLICY INFORMATION

Cancellations received in writing ten (10) business days prior to the selected conference date qualify for a full refund.  Cancellations after this date are subject to a $100 administrative charge.  Registrants who do not cancel in writing (email or fax are acceptable) and do not attend will be liable for the full registration fee.  Substitutes are welcome.

After the above requirements are met, a refund will be authorized.

Credit Card Refunds.   When registrant pays by credit card and there is an adjustment made to the charges paid, we are required to credit the credit card account used to make the payment.  Please allow two weeks for your credit card refund to be processed.  If you have any additional questions, please contact our accounting department at 1-228-594-9660.

Check Refunds.  When Registrants pays by check and there is an adjustment made to the charges paid, a refund check will be issued within two weeks.  If you have any additional questions, please contact our accounting department at 1-228-594-9660.