We are really pleased with how things went this year on the CAHPS survey. You guys hit all your timelines and we are really pleased with the web access.
DSS Research Customer,
I would like to thank you and the whole team at DSS for the excellent work you have done, your patience and your understanding as we get through the growing pains of our first survey. We are learning valuable lessons that will certainly make this an easier process going forward.
DSS Research Customer,
The CAHPS survey is extremely well done and your responses to questions are prompt.
DSS Research Customer,
Thanks so much for turning this around so quickly. You and your staff are true research partners, and we appreciate it.
DSS Research Customer,
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What is HH-CAHPS?
HH-CAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems is a survey designed by CMS and used to assess patients’ perceptions of care provided by Medicare- certified home health agencies. CAHPS was developed by the Agency for Healthcare Research and Quality (AHRQ) and was created to allow the public to compare different home health agencies and for agencies to improve the quality of care they provide.
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