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We are really pleased with how things went this year on the CAHPS survey. You guys hit all your timelines and we are really pleased with the web access.
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FAQ
What is HH-CAHPS?
HH-CAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems is a survey designed by CMS and used to assess patients’ perceptions of care provided by Medicare- certified home health agencies. CAHPS was developed by the Agency for Healthcare Research and Quality (AHRQ) and was created to allow the public to compare different home health agencies and for agencies to improve the quality of care they provide.
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