Software FAQ
Home Health Edition: OASIS Analysis Software by Nurses for Nurses Completing the OASIS is already hard enough. We make reviewing it easy.
Request an Online DemoWhy should I buy Home Health Edition?
The OASIS is a highly complex document. In order to properly review the document, a highly trained individual needs over an hour. Home Health Edition can review the document in less than two minutes, providing you with a list of clinical inconsistencies, ICD-9 coding errors and OASIS errors. This gives you and your staff a chance to make the necessary corrections before submission to CMS. The results are receipt of the most accurate Medicare reimbursement, better outcome reporting for home health compare, and delivery of the proper treatment for each patient.
My software vendor says their product provides a similar service, so why should I purchase Home Health Edition?
Software vendors do provide edit checks. These edit checks review the document to ensure that all the required fields are completed so it is not rejected upon submission to CMS. Edit checks are not the same as a clinical review. Home Health Edition reviews the responses from a clinical perspective and points out clinical inconsistencies for your review. PPS Plus Software is solely dedicated to reviewing the OASIS and has been doing this for more than 10 years. It’s the dedication to this one product that makes our analysis one of the best on the market.
How does my OASIS data transfer into Home Health Edition for analysis?
Home Health Edition imports the OASIS data by either a direct interface built with your clinical software package or by importing the string file created when the OASIS submission file is prepared. After the data is imported, users can easily run the OASIS analysis and the series of operational, financial, clinical and outcome reports.
Can Home Health Edition work with my clinical software package?
Yes, we can work with all clinical software packages. In many cases, we have direct interfaces built. But even without the direct interface, we can easily import the data from your clinical software package into Home Health Edition.
Is my agency too small to benefit from Home Health Edition?
Home Health Edition works for start-ups, small agencies, large agencies, regional chains and large chains. Smaller agencies need Home Health Edition simply because they often lack the resources and/or the time to adequately review the OASIS. You need to ensure that each OASIS submitted is accurate. Can you afford to allow $250, $500, or $1,000 walk out the door? PPS Plus can help ensure your agency receives the right reimbursement for your efforts.
How do I obtain your product?
Contact us at 1-888-897-9136, complete the online form, or email us at .(JavaScript must be enabled to view this email address). One of our nurses will then contact you and set up a time for an online demonstration, which usually takes about an hour. If you are satisfied after the demonstration, we will email you a proposal, accept a payment for the first month’s subscription (check, e-check, or major credit card), and provide you with a link to download the product. Your account executive will then schedule online training to help set up the import and teach your staff on how to properly use the product. All users are provided with a 30 day trial period, so if you are not satisfied with the product after 30 days, you may cancel the subscription and receive a full refund.
Do you charge for upgrades and enhancements? How about technical support?
PPS Plus makes it easy for our customers. You receive one bill that includes the right to use the software, all upgrades and enhancements, and technical support. When CMS makes a change, customers receive a free corresponding software update. When the ICD-9 coding updates happen in the fall, customers receive a free corresponding software update. When the reimbursement rates change each year, customers receive a free corresponding software update.
How do I obtain technical support?
You may call us toll-free at 1-888-897-9136 and ask for technical support. A live person will answer the call and, in most cases, you will be able to speak to a technician at the time you place the call. You may also e-mail us at .(JavaScript must be enabled to view this email address) and we will review your question and return your call with assistance.
What other services does PPS Plus Software offer?
PPS Plus has a full range of clinical support services for our customers (Home Health Edition subscribers and Coding & OASIS Review clients) and potential customers.
EDUCATION
We offer on-site clinical consulting, webinars and educational workshops on ICD-9 Coding, OASIS-C, and outcomes. Our customers receive discounted pricing for on-site consulting, webinars and educational workshops. Find out more information about our educational services on our education page.
ICD-9 CODING & OASIS REVIEW SERVICES
We also offer ICD-9 coding & OASIS Review services for those agencies wishing to outsource their OASIS review. Find out more information about our Coding and OASIS Review services on our coding page.
HH-CAHPS
We recently partnered with DSS Research to offer the Home Health Care CAHPS Survey which begins in the second half of 2010. Find out more information about our partnership with DSS Research on HH-CAHPS page.
Where is PPS Plus located? What is the Crawfish Boil?
PPS Plus Software is located in Biloxi, MS (100 miles east of New Orleans). Each year we host an annual crawfish boil for our customers, friends and families. This annual event is held on the first Friday in May. In 2009, we boiled more than 400 lbs of crawfish. Rick Drummond of CareWatch served as our celebrity chef and Congressman Gene Taylor stopped by for the mudbugs. This is southern cooking at its best.
Where can I view/demo Home Health Edition in person?
Every year we attend a number of home care conferences and tradeshows – as well as host educational events of our own – all over the country. Our clinical and technical experts are always on hand at these events in order to help interested parties get hands on with the product, view reports and ask any questions. Click here to see when we’ll be in your area.
Of course, a live online demonstration is always an option if you are unable to attend a live event. If you’d like to request a live online demo, just click here and complete the request form.
Get In Touch
Call us at 888-897-9136 about support, assistance, service issues or any other questions. Or...
Contact Us OnlineWhat Others Have Said
We couldn't be happier to be a PPS Plus Software client! We are a small rural agency that has used Home Health Edition since 2006 with the exception of one period when we felt we needed a single software package that could address multiple office and nursing functions. That package, unfortunately, did not live up to its claims and our workload actually increased due to its unreliability and poor customer support. Home Health Edition was an outstanding product before we transitioned to the multi-function software, so it was our first choice again for an OASIS anlysis product. We are totally confident in and depend on the many types of analyses and reports Home Health Edition offers. We particularly rely on the OASIS Assessment Detail and the PECOS Enrollment Validation reports. Home Health Edition does the screening for us in almost the blink of an eye and we know the results are accurate. PPS Plus has -- bar none -- the best customer support department we have ever dealt with. When we have had the occasional IT snag, we have always received immediate help by a knowledgeable, personable technician who will do whatever it takes to resolve the problem. No matter the source of the difficulty, if it is affecting their program, they make it their personal responsibility to get us running again. The bar has obviously been set high at PPS Plus Software. What the folks there promise, they deliver, and always with a warm friendliness. We look forward to many, many years of service from and partnership with PPS Plus Software!
Rhea Lyon, Office Manager
Stamford Memorial Hospital Home Health
Stamford, TX
Tech Specs
Memory
256 MB of RAM minimum
512 MB+ of RAM recommended
Hard Drive
Up to 525 MB of available space may be required
Operating System
Windows® 7, Windows® Vista, Windows® XP, Windows® Server 2008, Windows® Server 2003
CD/DVD Drive
Not required
Internet Connection
An internet connection is required to receive software and licensing updates
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